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Privacy Policy

 

 

 

Who is responsible for the treatment of your data?

JS MARC ENGINEERING, S.L. (en adelante, Green Soul Yoga)

CIF: B67662056

Calle Alejandro Dumas 17, Oficinas - Málaga, España.

Dirección de correo: info@greensoulyoga.com

 

Information and consent

By accepting this Privacy Policy, the user (hereinafter, the "User" or the "Users") is informed and gives their free, informed, specific and unequivocal consent so that the personal data they provide through the Web page located at the URL [https://www.greensoulyoga.com/] (hereinafter, the "Website") are processed by Green Soul Yoga, as well as the data derived from its navigation and any other data that may be provided in the future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User can determine, freely and voluntarily, if he wishes to provide his personal data to Green Soul Yoga.

 

Obligation to provide data

The data requested in the forms of the Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you can freely view the content of the Website.

 

For what purpose will the User's data be processed?

The personal data provided through the Website will be processed by Green Soul Yoga in accordance with the following purposes:

Data provided to formalize a purchase:

  • Manage, process, send and track purchases made.
  • Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
  • Conduct quality and satisfaction surveys.
  • Send personalized commercial communications to the User about Green Soul Yoga products and services, by electronic and/or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website

Data provided through out-of-stock product forms:

  • Inform Users of the availability of products they were interested in and that were out of Stock.
  • Send commercial communications to the User by electronic and/or conventional means, about Green Soul Yoga products and services if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

Data provided through contact forms:

  • Manage, process and respond to requests, requests, incidents or queries from the User.
  • Send commercial communications to the User by electronic and/or conventional means, about Green Soul Yoga products and services if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website

Data provided through user account creation:

  • Manage, process, send and track purchases made.
  • Show the User old orders made.
  • Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
  • Conduct quality and satisfaction surveys.
  • Manage, process and respond to requests, requests, incidents or queries from the User.
  • Send commercial communications to the User by electronic and/or conventional means, about Green Soul Yoga products and services if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website

Data provided for sending the Newsletter:

  • Manage the subscription and/or cancellation of the Newsletter.
  • Send commercial communications to the User by electronic and/or conventional means, about Green Soul Yoga products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

Data provided to obtain discounts or to participate in promotions:

  • Manage and carry out the promotion, as well as manage its development.
  • Send commercial communications to the User by electronic and/or conventional means, about Green Soul Yoga products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
  • Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them, not affecting the others.

To revoke said consent, the User may contact Green Soul Yoga through the contact form at https://greensoulyoga.com/pages/contacto.

 

With which recipients will the User's data be shared?

The User's data may be communicated to:

  • The Public Administrations in the cases provided for by law.
  • Green Soul Yoga, in order to send the User personalized commercial communications, by electronic and conventional means, if the User authorizes it by checking the corresponding box.

 

 

 

International data transfers

The User is informed that Green Soul Yoga has contracted the services of Shopify, Google, Microsoft, Mailchimp, whose servers are hosted in the US, which implies an international data transfer. However, international data transfers are regularized since the entities mentioned are adhered to the Privacy Shield Protocol.

 

 

Data retention

The User's data will be kept for the following periods:

Data provided to formalize a purchase:

  • The data provided to manage, process, send and monitor the purchases made will be kept during the contractual relationship and, once it has ended, during the prescription period of the legal actions that may derive from it.
  • The data used to contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.
  • The data related to satisfaction and quality surveys will be kept for five (5) years.

Data provided through forms of products out of Stock, will be processed until the communication is sent to the User, indicating that the product is in Stock and, if it is not in Stock, for six (6) months.

Data provided through contact forms will be kept for the period necessary to process and respond to your request and, once it is completed, during the statute of limitations for legal actions arising from the aforementioned request.

Data provided through the creation of a user account will be kept as long as the User does not revoke the consent given for this purpose and deletes or requests the deletion of his user account.

Data provided for sending the Newsletter will be kept as long as the User does not revoke the consent given for this purpose.

Data provided to obtain discounts or to participate in promotions, will be kept until the end of the promotion and, once it has ended, during the prescription period of the legal actions that may derive from it.

Data used to send commercial communications will be processed until the User opposes or revokes their consent.

Data used to carry out profiling, using third-party sources, will in no case refer to a period of more than three (3) years.

 

 

Commercial and promotional communications

One of the purposes for which Green Soul Yoga treats the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or relevant news for Users.

In the event that the User wishes to stop receiving commercial or promotional communications from Green Soul Yoga, they can request to unsubscribe from the service by sending an email to the following email address: info@greensoulyoga.com

 

 


User Responsibility

User:

  • Guarantees that they are over eighteen (18) years of age and that the information provided by Green Soul Yoga is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.
  • Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to Green Soul Yoga for the indicated purposes.
  • You will be responsible for false or inaccurate information provided through the Website and for direct or indirect damages caused to Green Soul Yoga or third parties.

 

 

Exercise of rights

The User can send a letter to Green Soul Yoga, to the address indicated in the heading of this Policy, or by means of an email to the address info@greensoulyoga.com, attaching a photocopy of their identity document, in any moment and free of charge, for:

  • Revoke the consents granted.
  • Obtain confirmation about whether Green Soul Yoga is processing personal data that concerns the User or not.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from Green Soul Yoga the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Request the portability of the data provided by the User in those cases provided for in the regulations.
  • Contact Green Soul Yoga through the following address: info@greensoulyoga.com.
  • File a claim regarding the protection of your personal data before the Spanish Agency for Data Protection at the address C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that Green Soul Yoga has violated the rights that are recognized by the applicable regulations on data protection.

 

 

 

Security measures

Green Soul Yoga will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

 

 

Modifications

Green Soul Yoga reserves the right to review its Privacy Policy at any time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask that you regularly check this privacy statement to read the most recent version of Green Soul Yoga's Privacy Policy.

 

 

Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated treatment of the same by Green Soul Yoga, in the manner and for the purposes indicated in this Privacy Policy.

 

 

 

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